Lifelong Learning

Embracing the learning and development of our employees from a lifelong perspective.
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Preparing for the future

Our mission is not only to train our employees to excel in the performance of their duties, but also to equip them with the necessary tools, preparing them to live and work in an increasingly demanding environment, within the Group and in the multiple dimensions of their lives.

18.7 M€
investment in training
7.4 M
Training Hours

As at 31/12/2023

Leadership

Our leadership culture is supported by a set of values that challenge us to raise the bar, count on each other and believe in doing the right thing. Our aim is to develop and ensure that we have leaders at all levels of the organisation who are prepared to continue to grow our businesses and deliver results.

BE A LEADER

The individual development of leaders is crucial, and as of 2018 we have a fully customised programme, developed in partnership with the Center for Creative Leadership (CCL). The “Be a Leader” value proposition is based on differentiated training paths that include in-class sessions, individual coaching and participation in accountability groups.

1,283
MANAGERS TRAINED SINCE 2018

As at 31/12/2023

LEADER ARA

Ara was the first company in the Group to implement the Leadership School at operations level. The programme has been adapted for area managers and store managers, and consists of a course of micro-learning modules led by internal facilitators who respond to the main challenges identified in an in-depth diagnosis of operations.

95.2%
STORES MANAGERS TRAINED IN 2023
30
MANAGERS WHO PROGRESSED IN THEIR CAREERS IN 2023 AFTER TAKING PART IN THE PROGRAMME

Business

We are committed to ensuring that our employees have the appropriate training throughout their careers and focused on their duties. This way, they will be equipped with all the tools they need to become better professionals and to excel.

50,689
employees trained in perishables
26,315
employees trained in new store processes
27,677
EMPLOYEES TRAINED IN NEW CUSTOMER SERVICE MODELS

As at 31/12/2023

Self-development platforms

The digital transformation and the evolution of employees’ expectations are transforming the way people learn. Therefore, to provide the proper answer to this new context, we make online learning platforms available to all employees.

EducAction

The digital platform EducAction is our primary global learning tool. It is available in the main countries where we are present, providing access to training content at any time and from any device.

5,375
materials available
132,485
EMPLOYEES TRAINED ON THE PLATFORM

As at 31/12/2023