Skip to content
Building trust with our employees

We endeavour to ensure that there is a healthy and balanced working environment, driven by high standards of conduct with a view to permanently building greater trust with our employees.
  • Share
  • Listen

Principles and Values

We uphold national and international legislation regarding Human and Workers’ Rights and we follow the guidelines of the United Nations and the International Labour Organization, ensuring the eradication of any type of discrimination and promoting a healthy and balanced working environment.

The Group’s operation is based on the principles of respect and the decent treatment of each pearson, both during the recruitment and selection processes and regarding their professional development, forbidding any type of direct or indirect discrimination and fostering a culture of fairness and merit.

Code of Conduct

The Code of Conduct is made known to all employees , reflecting the principles and ethical values that guide the Group’s stance and decisions when doing business and in our relations with other stakeholders.

For instance, the Group respects freedom of association and the right to collective recruitment, as well as trade union activity, pursuant to the provisions established by law in each country. The Group Companies do not hire under-age employees and the risks arising from child labour and forced labour are duly safeguarded. Similarly, the rights of indigenous peoples are not, at any time, at risk due to the business conducted by the Group Companies.

Ethics Committee

It is the responsibility of the Ethics Committee to provide independent and impartial supervision of the disclosure of the Code of Conduct and of our employees’ compliance with it.

Employee Services

Our relationship with our employees is one of trust and proximity, through Employee Services, which receive contacts, in confidence, for clarification on any labour-related issues, including notification of any cases of non-compliance with the Code of Conduct and requests for social support.

In 2017, Employee Services recorded over 23,500 contacts from employees.

Learn more here.