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Building trust with our employees

We endeavour to ensure that there is a healthy and balanced working environment, driven by high standards of conduct with a view to permanently building greater trust with our employees.
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Principles and Values

We scrupulously uphold national and international legislation with regard to Human and Workers’ Rights and we follow the guidelines of the United Nations Organization and the International Labour Organization, ensuring the abolition of any type of discrimination and promoting a healthy and balanced working environment.

Code of Conduct

All employees are made aware of the Code of Conduct, which reflects the principles and ethical values that guide the Group’s stance and decisions when doing business and in its relations with other stakeholders.

Ethics Committee

It is the responsibility of the Ethics Committee to provide independent and impartial supervision of the disclosure of the Code of Conduct and of our employees’ compliance with it.

Employee Services

The relationship with our employees is one of trust and proximity, through the Employee Services – in Portugal and in Poland – which receive contacts, in confidence, for clarification on any labour-related issues, including notification of any cases of non-compliance with the Code of Conduct and requests for social support.

In 2016, our Employee Services recorded over 21,600 contacts from employees.