We know we can add value to our business and to society by listening to our audiences, seeking to maintain regular and proactive dialogue, which helps us to determine how we should act.
That’s why we regularly seek to learn which topics are the most important for our activity and for our stakeholders, through interviews, questionnaires, legal document analysis and strategic programme scrutiny.
In 2019, we carried out a review of the material aspects to be considered within the scope of our Corporate Responsibility strategy and reporting, aligned with the requirements of the Global Reporting Initiative (GRI), in its GRI Standards version, an exercise developed every three years.
In total, more than 3,400 responses were collected, which were analysed in accordance to the AA1000 (AA1000SES and AA1000AP) standards, from 10 different stakeholders from the three countries where we operate, including top management answers from Jerónimo Martins and its Companies.