Skip to content
LISTEN TO BETTER DECIDE

Due to the size of our businesses, we’re responsible for the impacts generated by our activity.
  • Share
  • Listen

Defining Our Priorities

We know we can add value to our business and to society by listening to our audiences, seeking to maintain regular and proactive dialogue, which helps us to determine how we should act.

That’s why we regularly seek to learn which topics are the most important for our activity and for our stakeholders, through interviews, questionnaires, legal document analysis and strategic programme scrutiny.

In 2019, we carried out a review of the material aspects to be considered within the scope of our Corporate Responsibility strategy and reporting, aligned with the requirements of the Global Reporting Initiative (GRI), in its GRI Standards version, an exercise developed every three years.

In total, more than 3,400 responses were collected, which were analysed in accordance to the AA1000 (AA1000SES and AA1000AP) standards, from 10 different stakeholders from the three countries where we operate, including top management answers from Jerónimo Martins and its Companies.

As a result of this analysis, it was possible to identify ten material topics:

  •  Food quality and safety;
  • Reduction of packaging materials and use of sustainable materials;
  • Ethics and transparency;
  • Fighting food waste;
  • Respect for Human and workers Rights;
  • Affordable product offering;
  • Respect for Human and Labour Rights in the supply chain;
  • Mission, Vision and Strategy;
  • Support to social projects;
  • Incorporation of circular economy principles.

Independent Verification

Information on stakeholders’ auscultation and material topics was confirmed by an external and independent entity for the Group’s 2019 Annual Report.