Code of Conduct

Outlines the purpose, ethical principles and values that govern the Group’s operations and relationships with stakeholders. It is directed towards all employees, clients, suppliers, business partners and investors.

Anti-Corruption Policy

Establishes the principles and obligations set out in the Code of Conduct, which must be followed in the workplace and in all interactions with suppliers, customers, and other external entities to prevent corruption and avoid potential conflicts of interest.

Environmental Policy

Prioritises the respect for the environment in the Group’s business growth and development, including the commitment to promoting sustainable production, distribution and consumption practices.

Sustainable Sourcing Policy

Focuses on ensuring food quality and safety, offering fair prices, promoting responsible consumption, supporting social wellbeing, and contributing to the sustainability of ecosystems and communities.

Code of Conduct for Suppliers

Sets forth the ethical standards and principles that suppliers must follow in their business relationships with the Group, highlighting the importance of promoting efficiency, customer satisfaction, shareholders’ interests and sustainable development.

Policy of Support for Surrounding Communities

Emphasises the Group’s responsibility and active role in supporting the well-being of communities through initiatives that fight malnutrition, hunger, poverty and social exclusion.

Nutritional Policy

Promotes healthy lifestyles to food-related diseases, by ensuring safe, nutritious, and accessible food. Focusing in six key pillars – nutritional profile, ingredients, labelling, portion sizes, continuous improvement and communication – it also promotes a responsible marketing and the nutritional reformulation of products.

Product Quality and Safety Policy

Commits to ensuring the highest standards of quality and safety for Private Brand and perishables products. It focuses on maintaining competitive prices while establishing long-term partnerships with suppliers, ensuring relevant quality management and safety certifications schemes.

Personal Data Protection Policy

Ensures the privacy of personal data for all individuals interacting with Jerónimo Martins’ Companies, including customers, employees, suppliers and partners.

Whistleblowing Policy

Outlines rules for receiving, recording and handling reports of irregularities within the Company. It also ensures compliance with EU law, national law and the Company’s Code of Conduct, and establishes principles of complete privacy, confidentiality and non-retaliation.

Labour Fundamentals Guidelines

Aims to promote employees’ labour and human rights, encouraging the Group, corporate areas and Companies, to build a healthier, safer and balanced working environment.

Prevention and Combat to Harassment and Discrimination Guidelines

Aims to formalize the principles of equality and non-discrimination defined in the Group’s Code of Conduct and the principle of preventing harassment in the workplace.

Recruitment and Selection Policy

Defines recruitment rules and guidelines to attract and select the right candidates, both internally and externally, according to the Group’s needs, and to provide an exceptional candidate and employee experience.

Global Training Policy

Defines rules and guidelines for the identification and implementation of the appropriate training solutions in the different locations where Jerónimo Martins and its Companies are present.

Performance Management Policy

Defines the process and main rules regarding managers’ performance management, aiming to promote a meritocratic and results-driven culture. It ensures that individual contributions are aligned with the Group’s business goals, values and expected behaviours.

Occupational Health and Safety Policy

Defines the guiding principles for the development and implementation of processes and best practices, guaranteeing compliance with the legislation, and contributing to maintain a safe and healthy work environment for employees, customers, service providers, suppliers and communities.

Engagement Policy

Aims to promote an organisational culture that fosters high levels of engagement and performance within the Group.