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Jerónimo Martins Website Terms and Conditions of use

Personal Data Protection Policy

This policy regulates the processing of personal data collected by Jerónimo Martins, SGPS, as responsible for its treatment (controller), in the scope of the use of its website. Access to and use of Jerónimo Martins Apps are also regulated by this policy to the extent applicable and with appropriate adaptations.

Purpose and data collected

This policy regulates the processing of personal data collected by Jerónimo Martins, SGPS, as responsible for its treatment, in the scope of the use of its website. Access to and use of Jerónimo Martins Apps are also regulated by this policy to the extent applicable and with appropriate adaptations.


In order to provide you with information about the Company, we may collect your personal information, including your name, address, e-mail address and telephone number. Your data will be kept until we receive your information to the contrary.

Investors Relations Office

When you contact our Investor Relations Office, we collect your necessary data in order to respond to your requests, including name, email address and telephone number. Your data will be kept until we receive your information to the contrary.

Media Relations Office

When you contact our Investor Relations Office, we collect your necessary data in order to respond to your requests, including name, email address and telephone number. Your data will be kept until we receive your information to the contrary.

Customer Ombudsman

When you contact the Customer Ombudsman, we collect the information necessary to respond to your requests, including your name, email address, telephone number and information regarding the reason for your contact, which may be shared with customer service channels available at Jerónimo Martins Group Companies. These data will be kept up to a maximum of five years.

Recruitment, Talent Programs and Employer Branding

By contacting the Management of Talent Acquisition, Development & Engagement, we collect the personal data necessary to respond to your requests. By completing the application form for recruitment processes, or by responding to advertisements via Linkedin. formalizes its candidacy, authorizing that the data collected by Jerónimo Martins SGPS be processed for the purposes of recruitment processes. Data will be kept up to a maximum of 3 years. Applications for minors are not accepted.

The data collected may be shared with the other companies of the Jerónimo Martins Group, whose complete list can be consulted at

Academic Thesis

In the framework of a scientific and academic research collaboration, your personal data will be collected to manage this collaboration, including, but not limited to, name, e-mail address, telephone number. Your data will be kept until we receive information from you to the contrary.

In the context of its legitimate interest, Jerónimo Martins SGPS will also handle the collected data, for the purposes of: i) fraud prevention and detection, ii) network security and information, iv) development and maintenance of the website and mob app, v) provision technical assistance. The data will be processed on the basis of consent, and may also be used for the fulfillment of legal obligations or, also, where there is a legitimate interest of the Jeronimo Martins SGPS, under the applicable legislation and that observes the rights of the users.

As required by Law, it is ensured access, rectification, erasure, objection or restriction of processing, and portability of your personal data, through direct contact to the area initially contacted. User is also entitled to file a complaint to Data Protection Authority, when considering processing was made unlawfully. Withdrawal of consent does not invalidate treatment carried out by that date on the basis of prior consent.

Communication of Personal Data and Security

To ensure security of customers’ personal data, Jerónimo Martins SGPS has implemented the appropriate technical and organizational measures, for the processing activities above mentioned.

Data collected will not be transferred for third parties without your consent. Nevertheless, the Company uses processors in particular for the development, maintenance and hosting of computer systems, marketing and communications agencies, market research, customer support, sorting, evaluation and selection of candidates. In these cases, the Company ensures that its partners comply with the technical and organizational measures appropriate to the processing activity. In this context, the data collected may be transferred to entities located in third countries (outside the European Union), being ensured that appropriate security measures are taken in accordance with the legislation in force.

Personal data may also be shared with other entities according to: a) applicable legislation, b) compliance with legal obligations, c) or in response to requests from public and governmental authorities.

Changes to Personal Data Protection Policy

Jeronimo Martins SGPS is entitled to change this Personal Data Protection Policy, at any moment in time. Any changes will be properly presented.

Last Update: 25th May 2018


“Cookies” are small text files that are stored on your computer or mobile device through the Internet browser. Cookies help determine the usability, interest, and usability of websites, allow users to navigate more quickly and efficiently, and eliminate the need to enter the same information over and over again. The only personal information that a cookie may contain is that which is provided by the user / data subject. A cookie cannot read data from your hard drive or read other cookies created by other web sites.

There are 2 categories of Cookies: a) session: automatically deleted when the user closes their browser: b) persistent: remains stored in the user’s terminal device until it reaches its expiration date.

The type of cookies in use in the site are the following:

Type of Cookie Purpose
Strictly necessary (essential) Enable navigation of the website and the use of its applications, such as access to secure areas of the website. Without these cookies, services that have been requested cannot be provided. Generally, these are configured as a response for user actions (service request), such as define privacy policies, login or fulfil forms. User can configure your browser to block or alert on these cookies, but some areas of the site will not work. These cookies do not store personal identifiers. Click here for list of cookies.
Performance cookies Used to analyze how users use the site and monitor their performance. For example, to identify which pages are most popular, to identify the most effective method of linking pages, or to determine the rate of error messages on particular pages. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited our site and you will not be able to monitor their performance.
Functionality Stores user preferences for a particular site so the site does not need to be reconfigured with each visit. These cookies may be defined by us or third-party providers whose services we add to our pages. If you do not allow these cookies, some or all of these services may not work correctly.
Third party Measure the success of applications and the effectiveness of third-party advertising. They can be used by these entities to create a profile of their interests and show relevant ads on other sites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you’ll experience less targeted advertising.

Even after accepting cookies, users can always disable some or all of our cookies. To check the version of your browser and the corresponding instructions by clicking on the link

Terms and Conditions of Use

Copyright and Industrial Property Rights

All data, registered trademarks and the whole content in general of this site are the property or for the exclusive use of Jerónimo Martins, SGPS, SA and its subsidiary companies, and are protected under the general terms of the law and by the national and international legislation for the protection of Intellectual Property. Reproduction is permitted for personal use, but unauthorized modifications, imitations, loans, leases, broadcasts or sale of any content of this site are prohibited.

The contents of the pages of this site are protected by Copyright and Related Rights, and Industrial Property Rights.

All rights not expressly granted by Jerónimo Martins, SGPS, SA are reserved rights. Therefore, all texts, images, illustrations, photographs, advertising, trademarks and other elements of the site content are protected by law, and any copying, reproduction, circulation or broadcasting, use, modification, sale, publication, distribution, or any other use, total or partial, whatever the means used may be, is expressly prohibited.

The free uses authorized by law, in particular the right of quotation, provided its origin is clearly stated, are an exception to this prohibition.
Authorization is granted to use documents (such as Press Releases, Statements and Annual Reports and Accounts) from this site, provided the copyright notice appears on all copies. The use of such documents must be exclusively for information, and not commercial or personal, purposes, and they may not be copied or placed on any network computer or circulated in any other means of communication, nor may any modifications be made to the documents. Infringement will lead to prosecution.

Although the personal details supplied to us are subject to what is defined in our privacy policy, we understand that all information conveyed to us through the internet (including suggestions, material and ideas) shall be our property and for our exclusive, albeit restricted, use. This information will not have to be treated by us as confidential.

Some parts of the site may contain images covered by the copyright of their suppliers (such as, for example, image bank photographs).

Any software that may be available for downloading from the Jerónimo Martins site is the copyright of the operator who supplies it. The terms of use of this software are established by the operator who makes it available, and we therefore recommend that these be read.


In order to facilitate their accessibility, Jerónimo Martins, SGPS, SA may include links to other sites on the Internet. When the links to these sites are used, the rules for the site should be checked and accepted prior to use. It is not possible for us to guarantee their quality, neither do we accept any responsibility for the content or further functionalities of these sites.

The Jerónimo Martins, SGPS, SA website is not responsible for the content or the subject matter of any other website, including any site that has provided access to its portal or that has been accessed through its portal.

Use and Risk

Neither Jerónimo Martins, SGPS, SA, nor any other party involved in the creation, production, maintenance or implementation of the site, may be held responsible for any losses or damages under public liability (including, but not limited to, substantive damages, loss of earnings and damages for pain and suffering, caused directly or consequentially), that may arise as a consequence of the correct or incorrect use of the site and of its contents by the user, or from the access to the user’s computer and software system by third parties, viruses etc.

Although it is committed to the security of its website and to implementing the appropriate technical, physical and digital measures to ensure its protection, Jerónimo Martins, SGPS, SA neither guarantees nor declares that the files available for downloading on the site are free from viruses, worms, Trojan horses, scripts or any other code or program that may contain destructive or harmful properties.

The information appearing on the site must be regarded as being of an informative nature. Despite the efforts of Jerónimo Martins, SGPS, SA to keep the contents updated and reliable, it may contain inaccuracies or typing errors, or be out of date, and it may be altered at any time without any obligation on the part of Jerónimo Martins, SGPS, SA to give prior notice of this. Its use as the basis for decision-making is therefore not recommended.

Analysts Coverage

The information presented refers to recommendations issued by analysts that follow Jerónimo Martins’ share. Any opinions, estimates or forecasts made by these analysts are theirs alone and do not represent opinions, estimates or forecasts of Jerónimo Martins or its management.

The provision of this information by Jerónimo Martins does not constitute any proposal, recommendation or suggestion to buy, to sell or to keep shares in Jerónimo Martins. Jerónimo Martins does not guarantee that the information made available herein is permanently updated or that it contains all the opinions issued about Jerónimo Martins’ share. It should be noted that estimates are, by definition, forward-looking and are therefore subject to risks, uncertainties and changes.

Jerónimo Martins cannot be held responsible for the accuracy of this information and does not assume any obligation to update them if it is not informed about the changes.

In any case, the information presented does not replace the full content reading of the analysis behind the recommendations at stake, the share price at the time of its publication and considering the set of recommendations used by the institution. Neither Jerónimo Martins nor its management shall be liable for any errors, inaccuracies or omissions contained in said analysts’ opinions or for any actions taken in reliance on those opinions.

Share Prices

This Website provides daily information on share prices and indexes for information purposes only, and Jerónimo Martins, SGPS, SA may not be held responsible for errors or outdated data in that information, given the dynamic nature of the securities market, as well as the volatility of stock market information.

Interactive Share Price

The Jerónimo Martins, SGPS, SA Website offers an interactive graph enabling users to analyse the performance of Jerónimo Martins, SGPS, SA shares with respect to indexes and comparable companies. However, investors should not base their investment decisions on the information that is provided in these graphs.

Code of Conduct

It is expressly forbidden to use the site for illegal purposes or any other purposes that might be considered unworthy of the image of Jerónimo Martins, SGPS, SA or of its subsidiaries in the market.

Usurpation, counterfeiting, exploitation of the usurped or counterfeited content, unlawful identification and unfair competition are punishable by criminal law.

The user is also prohibited from creating or introducing into this site any type of virus, worm, Trojan horse, script or any other code or program that may contain destructive or harmful properties, and from encouraging third parties to do so.

Applicable Law and Competent Court

These Terms and Conditions are governed and interpreted according to the Portuguese law. The Court of Lisbon, to the exclusion of any other, is competent to settle any disputes that may arise from the interpretation and application of these Jerónimo Martins website Terms and Conditions of use.

Last Update: 25th May 2018