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2019

The Year In Review

IN STORE

We are Fresh Experts: focused on shortening the distance between suppliers and customers.
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Specialisation is a process that starts with recruiting, selecting and training teams: from the employees that handle the products behind the scenes to those who directly serve customers.

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IN STORE

Know and respect food

At the more than 3,000 Biedronka stores, the smell of fresh fruit and vegetables floats in the air, stacked by a team who knows exactly how to choose the tastiest pieces that are ripe enough to eat. The butcher’s gets the best meat from local producers, selected and prepared by experts.

And there’s no greater freshness than at the store inaugurated in Warsaw at the end of 2019, designed to put fresh produce front and centre and to achieve the best environmental performance possible, using different technologies that accompany our customers throughout their visit.

80,000

Training courses

Selecting and training teams

At Jerónimo Martins we are focused on fresh food. Besides carefully selecting the products we buy from our suppliers, our store employees know how to preserve the quality of food products and advise customers.

Specialisation is a process that starts with recruiting, selecting and training teams, following comprehensive procedures: from the employees who handle the products behind the scenes and in warehouses to those who are in charge of directly serving customers. In 2019 alone we held close to 80 thousand training courses in Portugal, Poland and Colombia.

What we did

Get to know the main indicators that demonstrate the Group’s performance over the last year.

How we make a difference

Get to know our 2019 initiatives in the Sustainability area.

Message from the Chairman

Read the message of Pedro Soares dos Santos, Chairman of the Jerónimo Martins Group.

Download centre

For more detailed information, you can download the Group's Annual Report, in full or by chapter.